Urgent: Logistics Inquiry Due to Customs Policy Changes

If your tracking information hasn't updated for 5 days after receiving the shipping confirmation email, please contact us for manual assistance.

Dear Customer,

Due to recent customs policy updates, real-time tracking may be temporarily unavailable. If you are unable to check your logistics status, please follow the steps below:

1.Action Required
Send an email to contact@toyapex.com with the subject: “Logistics Inquiry –  [Your Order Number]” for manual assistance.

2.Our Commitment

100% response within 24 hours (including weekends/holidays).

    Include in your email:
    ✅ Order number
    ✅ Recipient’s name & contact details

    Important Notes

            Customs clearance may currently take longer than usual.

            Check your spam folder if you don’t receive our reply.

For further assistance, reply to this email or contact us directly. Thank you for your patience!

Best regards,
TOYAPEX Customer Support