Shipping Notice for Labubu v3 Series

Dear Valued Customers,

Thank you for your overwhelming support for the V3 series! Due to unprecedented demand, we are processing orders strictly in the sequence they were received. Below are key updates regarding inventory and compensation:

1. Inventory Status

• The first authorized batch from POP MART has been completely sold out.
  All online channels are temporarily out of stock.
  
  

2. Restock Progress
We have secured an urgent restock agreement with POP MART’s headquarters:
✓ Triple the initial order volume has been prioritized.
✓ Batch deliveries are scheduled to commence this weekend.
✓ Logistics teams are on standby for 24/7 dispatch.

3. Compensation for Delayed Orders
All unfulfilled orders placed after May 10, 2025, will receive:
◆ An exclusive limited-edition gift (while supplies last).
◆ Priority shipping upon restock.
◆ Dedicated customer service support.
To claim compensation, email your order number to service@toyapex.com.

4. Important Notes
Due to transitional capacity adjustments at POP MART’s supply end, delivery timelines for certain batches may vary by 5-7 business days. We sincerely appreciate your patience and will provide real-time updates on our official website.

Customer Service Hours: 9:00 AM - 10:00 PM (Beijing Time)
WhatsApp: +1 (753) 961-1199 | service@toyapex.com

Thank you for your continued trust and understanding.

Best regards,
The [Toyapex] Team
May 7, 2025